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Q: How to maintain my doll by myself ?
A: If you are concerned about wear and tear after prolonged use, we will provide you with daily effective care and a cleaning kit with the doll. You can also get useful information by visiting our website's blog to freshen up your doll.

Q: Can I use types of lubricants that are commonly used in the market.
A:Please only use water based lubricants.

Q: What's the best way to clean my doll after use?
A: We offer a cleaning kit as a gift in the package, you can follow the steps below.
rinse the body with water;lather on body wash on the body;clean the body with water again;using the absorbent towel dry the body;sprinkle some talcum powder to prevent secrete oil.

Q: How often do I need to clean my doll?
A: Because of hygiene you'd better clean the private parts of your doll immediately. For general cleaning we recommend that you clean up the doll's once a month.

Q: What should I do at my doll's monthly cleaning?
A: Firstly, gently wipe the surface of the doll with a sponge or towel and warm water. If the surface of the skin is stained with dirt, wipe it with soapy water several times. Do not apply it hard. Do not use corrosive detergents when wiping the skin surface, including strong acids, strong alkaline solutions, strong disinfectants and detergents. It can be cleaned with soap, laundry detergent, shampoo, shower gel or mild detergent. After the surface is dry, give the doll a scorpion powder or talcum powder. When you are powdering, wear a mask to avoid inhaling dust.

Q: Can I take a shower with my doll and wash it with the bath?
A: In principle, the doll cannot be put into the water, because the skeleton of the doll is made of metal.,so you should be careful of water. The neck is the only place where water can go in. Please make sure waterproof measures of the doll's neck.

Q: I was worry about the doll's makeup, what if her makeup is massed up?
A: Under normal circumstances, this phenomenon does not occur., because we used a special craft to finish the doll's makeup.

Q: Can I make up the doll?
A: Yes, most powdery and liquid make-up products are very friendly to the skin of the doll, but the oily product does not appear to be ideal on the skin of the doll. If you want to remove the makeup, use a mild makeup remover or detergent.

Q: I accidentally got the doll's skin stained, how to remove it?
A: If your doll's skin has stains on its skin, use a stain remover to remove it. Then wait for 3~4 hours, and you will see the stain disappeared. If the stain is deeper or harder to remove apply the stain remover several times until the dark sport is gone. But don't rub it hard .Due to the safety regulations for transportation, the stain remover is not included in the package, please contact us if you need it.

Q: What are included in the package of my doll?
A: TPE sex doll, Wig(not specified), Outfit(not specified), USB Heater, Cleaning pot, Manual.

Q: Should I need to buy a converter for the heating tube?
A: No, you don't need to buy that, we will sent USB plug as a gift, you can use the universal USB electronics' interface.

Q: What material is QIOUX's sex dolls made of?
A: All our dolls are made of high quality TPE materials. The material of TPE makes our doll feel closer to skin feeling. Making the doll feel more realistic, and the soft material also gives the doll flexibility. Also it's safe, non-toxic, tear resistant , waterproof and hypoallergenic.

Q: How long does a sex doll last ?
A: A sex doll generally has a lifespan of 2-10 years, due to differences in usage and daily care.

Q: If I don’t need my doll currently, how to store it?
A: The simulated skin of the QIOUX's doll uses imported raw materials and is non-toxic and tasteless. If the skin product is left for a long time, oil leakage will appear on the surface. This is because the skin formula contains silicone oil, which is normal. Please wipe it gently with a towel. Moreover, when the doll is used and placed, the surface will adhere to dust and stains. In order to maintain good skin performance and clean the surface of the silicone, please take care once every time. The maintenance interval varies depending on the conditions of use and the environment in which it is stored. Once a month is recommended.