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Return and Refund

We make a quality inspection and testing for each love doll sold before delivery. But when it happens accident as below, you can refer to the related resolution.

If you find the real doll any defects or damages when you open up the carton, please contact us within 12 hours. After verified, we will get it refund or arrange the second shipment.

If the doll is good and unused, but you don't like it anymore after received, we also support partial refund or ship another doll as you request.

If the sex doll is shipped out, but you want to give it up before receiving. We will give you a refund deducting the double freight (20% order value).

If you want to give it up before shipping out, you will get a full refund.

Undelivered orders caused by the incorrect shipping address or you refuse the parcel, you will get a refund deducting double freight (20% order value).